The map below depicts the most recent cities in the United States where Verizon Wireless users have reported problems and outages. If you are experiencing problems with Verizon Wireless, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Verizon Wireless users affected:
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Verizon Wireless is a telecommunications company which offers mobile telephony products and wireless services. It is a wholly owned subsidiary of Verizon Communications. It is the second largest wireless telecommunications provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Brooklyn, NY | 159 |
| Philadelphia, PA | 142 |
| New York City, NY | 134 |
| Washington, D.C., DC | 118 |
| Los Angeles, CA | 116 |
| Atlanta, GA | 111 |
| Chicago, IL | 101 |
| Seattle, WA | 75 |
| Dallas, TX | 74 |
| Tucson, AZ | 68 |
| Birmingham, AL | 54 |
| Charlotte, NC | 54 |
| Miami, FL | 54 |
| Houston, TX | 52 |
| Mesa, AZ | 52 |
| Pittsburgh, PA | 52 |
| Denver, CO | 48 |
| Cape Coral, FL | 40 |
| Kansas City, MO | 39 |
| Newark, NJ | 34 |
| Baltimore, MD | 33 |
| Indianapolis, IN | 32 |
| Omaha, NE | 32 |
| Richmond, VA | 31 |
| Tampa, FL | 30 |
| San Jose, CA | 29 |
| Minneapolis, MN | 28 |
| Las Vegas, NV | 28 |
| Queens, NY | 27 |
| Portland, OR | 25 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Verizon Wireless Issues Reports
Latest outage, problems and issue reports in social media:
Pooh so P (@destinylateice) reported Att has the best phone service even better than Verizon
- Mash J (@yanajamag) reported
@verizonfios I am looking forward for better services. No help from @OptimumHelp #optimum #verizon
- Jarred 👨🏽🏫 (@JarredSBowman) reported
@VerizonSupport @verizonfios why did you abruptly cancel my autopay?? No explanation and your customer service has been unresponsive. Please advise.
- maureen s (@mktgirl24) reported
@ATTHelp I’ve tried to use your spam text blocker but the 7762 says the numbers I post are invalid. The volume is increasing and I am frustrated. Will switching to Verizon end this because it’s so bad that is now my intention.
- Cassandra f*cks (@Cassandraf*cks) reported
@Verizon what was the point of you telling me to send a DM if no one is there to help me. I’m freaking over it!! I’m beyond pissed!!!
- Tulsa Jesus Freak (@princesswonton) reported
What is going on with @VerizonSupport? I’ve been trying to get help with an issue for weeks now. @Verizon @verizonfios I’ve been requesting scheduled call backs, trying to get help in the chat thing like what’s going on?
- Fullerton (@jfullerton1111) reported
@VerizonSupport This is how it actually goes @VerizonSupport Us(Verizon): your eligible for a new upgrade from us for one phone but have to pay full price for the other 3. 🥸 You(me): but I have been a customer for about 20 years and have paid off several phones since then.
- Abhishek Pathak (@Abhipath82) reported
@VerizonSupport And stop saying ur here for 24x7 … it’s useless when ur not doing anything … it’s just wasting time for both customer and yourself
- Abhishek Pathak (@Abhipath82) reported
@VerizonSupport I have spend hours with ur team to resolve this issue over last month and still I was told today to wait for another 2 billing cycle to resolve my issue as if we are free in this whole world to get what I was promised? Why no one respect our time
- (AOD)_manimal_pr1me (@Manimal_Prime) reported
@VerizonSupport why is it taking me a half an hour to get this agent on a support session to sync my voicemail to my phone? The agent said 15 minutes ago that they would sync the VM to fix a problem that I having. Meanwhile - they are trying to sell me Verizon Cloud. The heck?
- Brent C. Wilson (@MrWilson) reported
@Sonofawhatthe @TMobile Referee colleagues with Sprint, AT&T, and T-Mobile never have good service when we work games in Crete. Verizon is the only reliable provider there.
- T.S. (@RealTJS2) reported
@DJTTracker @nwibears I couldn't get a decent signal once I left the city so I left for Verizon seven years ago.
- The Alex B Podcast (@thealexbpodcast) reported
@VerizonSupport No that’s the whole issue. I’ve been paying the bill since she died. I just don’t know why they can’t take the paperwork that I carry around with me daily and expedite this
- Abhishek Pathak (@Abhipath82) reported
I will shift over to some other service as soon as possible and would everyone else also to switch over to other services … it’s frustrating to be with Verizon
- Dave A. (@SavedByDave) reported
@VerizonSupport are you having tower/network issues in Apple Valley, MN? My texts have to wait for a connection for a few seconds before sending and sending mms is taking forever. (Pixel 4a 5G)
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